Shipping policy
All Coats and Woodello products are sold and shipped by Marudhar Chemicals. We deliver across India.
Shipping charges
- Free shipping on all orders of ₹499 and above.
- A flat fee of ₹79 applies to orders below ₹499.
- Cash on Delivery (COD) is available on most pin codes.
Dispatch and delivery time
- Orders are packed and dispatched within 24–48 hours (excluding Sundays and public holidays).
- Metro and major cities: usually 3–5 business days after dispatch.
- Other locations: usually 5–8 business days. Remote areas may take up to 10 business days.
Tracking your order
As soon as your order ships, we send the courier name and tracking number by SMS/email. You can also track it any time from My account or the Track your order page.
Packaging
Liquids are sealed and packed to prevent leaks. If a parcel looks damaged or leaking on arrival, please record a short unboxing video and contact us within 48 hours (see our Refund policy).
Undelivered or refused orders
If an order is returned to us because of an incorrect address, repeated unavailability or refusal at delivery, we may deduct the shipping cost from any refund. Repeated refusal of COD orders may lead to COD being disabled for that account.
Questions
Email: kuldeep@marudharchemicals.com
Phone / WhatsApp: +91 80033 49703 (Mon–Sat, 10 am – 7 pm IST)